{"id":1122,"date":"2026-11-01T02:26:16","date_gmt":"2026-10-31T23:26:16","guid":{"rendered":"https:\/\/dectrans.md\/faq\/"},"modified":"2026-11-01T02:33:52","modified_gmt":"2026-10-31T23:33:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/dectrans.md\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#2ea3f2&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#2ea3f2&#8243; background_color_gradient_end=&#8221;#2e6df4&#8243; background_color_gradient_direction=&#8221;330deg&#8221; background_image=&#8221;https:\/\/dectrans.md\/wp-content\/uploads\/2018\/02\/bg_inside_blue.jpg&#8221;][et_pb_fullwidth_header title=&#8221;Frequently asked questions&#8221; subhead=&#8221;Answers about customs clearance, import and export&#8221; _builder_version=&#8221;4.4.5&#8243; background_color=&#8221;rgba(255, 255, 255, 0)&#8221; hover_enabled=&#8221;0&#8243; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_row _builder_version=&#8221;4.4.5&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_code _builder_version=&#8221;4.4.5&#8243;]<\/p>\n<style>.fq{max-width:900px;margin:0 auto;font-size:16px;line-height:1.7;color:#444}.fq>input{position:absolute;opacity:0;pointer-events:none}.fq-choose{font-weight:600;color:#1f2b3d;margin:0 0 10px;font-size:17px}.fq-seg{display:flex;flex-wrap:wrap;gap:8px}.fq-seg label{cursor:pointer;font-weight:600;font-size:15px;border:1px solid #d6e0ee;background:#fff;color:#3d4552;padding:9px 20px;border-radius:999px;transition:background .15s}.fq-seg label:hover{border-color:#2e6df4}#fq-pj:checked~.fq-seg .l-pj,#fq-pf:checked~.fq-seg .l-pf{background:#2e6df4;border-color:#2e6df4;color:#fff}#fq-pj:focus-visible~.fq-seg .l-pj,#fq-pf:focus-visible~.fq-seg .l-pf{outline:3px solid #2ea3f2;outline-offset:2px}.fq-help{color:#7a8494;font-size:14px;margin:10px 0 24px;padding-bottom:16px;border-bottom:1px solid #e1e8f2}#fq-pj:checked~.fq-g .it:not(.PJ),#fq-pf:checked~.fq-g .it:not(.PF){display:none}#fq-pj:checked~.fq-g .c-pf,#fq-pf:checked~.fq-g .c-pj,#fq-pj:checked~.fq-g .e-pf,#fq-pf:checked~.fq-g .e-pj{display:none}.fq-g{border:1px solid #e1e8f2;border-radius:8px;margin-bottom:14px;overflow:hidden}.fq-g>summary{list-style:none;cursor:pointer;display:flex;align-items:center;gap:14px;padding:18px 20px;background:#f2f6fd}.fq-g>summary::-webkit-details-marker,.fq-q>summary::-webkit-details-marker{display:none}.fq-g>summary .gt{flex:1;min-width:0;font-size:19px;font-weight:600;color:#2e6df4}.fq-g>summary .gn{font-size:13px;color:#7a8494;white-space:nowrap}.fq .x{flex:none;width:28px;height:28px;border-radius:50%;background:#fff;display:grid;place-items:center;color:#2e6df4;font-weight:700;transition:transform .2s}.fq-g[open]>summary .x,.fq-q[open]>summary .x{transform:rotate(45deg)}.fq-b{padding:0 20px}.fq-q{border-bottom:1px solid #e1e8f2}.fq-b .it:last-of-type .fq-q,.fq-b>.it:last-child .fq-q{border-bottom:0}.fq-q>summary{list-style:none;cursor:pointer;display:flex;align-items:center;gap:16px;padding:16px 4px;font-weight:600;color:#1f2b3d;line-height:1.5}.fq-q>summary .qt{flex:1;min-width:0}.fq-q>summary .x{background:#f2f6fd}.fq-q>summary:hover .qt{color:#2e6df4}.fq-a{padding:0 4px 18px}.fq-a p{margin:0 0 12px;padding:0}.fq-a ul,.fq-a ol{margin:0 0 12px;padding-left:22px}.fq-a li{margin-bottom:4px}.fq-a li p{margin:0}.fq-a a{color:#2e6df4}.fq-a .cta a{display:inline-block;margin-top:4px;font-weight:600;text-decoration:none;border:1px solid #2e6df4;padding:8px 14px;border-radius:6px}.fq-e{padding:16px 0 20px;color:#7a8494;margin:0}.fq-ask{margin-top:40px;background:#f2f6fd;border-radius:8px;padding:22px 24px;display:flex;flex-wrap:wrap;gap:14px;align-items:center;justify-content:space-between}.fq-ask p{margin:0;padding:0;color:#1f2b3d;font-weight:600}.fq-ask a{background:#2e6df4;color:#fff;text-decoration:none;font-weight:600;padding:10px 18px;border-radius:6px}@media(max-width:767px){.fq{font-size:15px}.fq-seg label{padding:8px 14px;font-size:14px}.fq-g>summary{flex-wrap:wrap;row-gap:2px}.fq-g>summary .gt{flex:1 1 calc(100% - 50px)}.fq-g>summary .x{order:2}.fq-g>summary .gn{order:3;width:100%}.fq-g>summary{padding:14px 14px}.fq-g>summary .gt{font-size:17px}.fq-b{padding:0 14px}}@media(prefers-reduced-motion:reduce){.fq .x{transition:none}}.fq-a .tw{overflow-x:auto;margin:4px 0 14px}.fq-a table{border-collapse:collapse;width:100%;font-size:14px;border:1px solid #e1e8f2}.fq-a caption{text-align:left;font-weight:600;color:#1f2b3d;padding:0 0 6px}.fq-a th{background:#2e6df4;color:#fff!important;text-align:left;padding:8px 10px;font-weight:600}.fq-a td{padding:8px 10px;border-top:1px solid #e6ecf4;vertical-align:top}.fq-a tr:nth-child(even) td{background:#f7f9fd}.fq-a td.ph{white-space:nowrap;font-variant-numeric:tabular-nums}.fq-a td.ph a{text-decoration:none}.fq-tot{font-weight:600;color:#3d4552}#fq-pj:checked~.fq-help .t-pf,#fq-pf:checked~.fq-help .t-pj{display:none}<\/style>\n<div class=\"fq\"><input type=\"radio\" name=\"fq-t\" id=\"fq-pj\" checked><input type=\"radio\" name=\"fq-t\" id=\"fq-pf\"><pee class=\"fq-choose\">Choose your client type:<\/pee>\n<div class=\"fq-seg\"><label for=\"fq-pj\" class=\"l-pj\">Legal entity<\/label><label for=\"fq-pf\" class=\"l-pf\">Individual<\/label><\/div>\n<pee class=\"fq-help\"><span class=\"fq-tot t-pj\">For legal entities: 30 questions.<\/span><span class=\"fq-tot t-pf\">For individuals: 21 questions.<\/span> Then open the area and the question you need.<\/pee>\n<details class=\"fq-g\" open>\n<summary><span class=\"gt\">Declaration and customs clearance procedures<\/span><span class=\"gn c-pj\">9 questions<\/span><span class=\"gn c-pf\">12 questions<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-b\">\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">I want to start an import-export business. How do I register my company with the Customs Service?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>No special or prior registration is needed. All legal entities in the Republic of Moldova are registered with the Public Services Agency. When the company submits its first customs declaration in SIIV ASYCUDA World, the system automatically queries the Public Services Agency database and loads all the declarant details it needs into the customs database. It takes only a few seconds!<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Why do I need a customs broker to clear my imports?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>It is not mandatory! You can declare yourself in ASYCUDA World if you are registered as a declarant acting in your own name.<\/pee><pee>Still, a customs broker makes the whole process much easier: they advise you on every aspect of customs procedures, fill in the declaration correctly, classify the goods, calculate the duties and suggest ways to optimise them, obtain the required documents and represent you at customs. You avoid mistakes, delays and fines for errors that can happen during customs declaration.<\/pee><pee><em>Dectrans-Broker SRL is a licensed customs broker with more than 30 years of experience in this field!<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How long does customs clearance take?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Under Art. 181(2) of the <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=154350&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Customs Code<\/a>, &#8220;<em>the Customs Service checks a customs declaration as quickly as possible, but no later than 5 days after the declaration is accepted, and perishable goods are checked as quickly as possible, but no later than 3 days<\/em>&#8220;.<\/pee><pee>In normal conditions, however, clearance takes:<\/pee>\n<ol type=\"a\">\n<li><pee>2 to 4 hours after the complete documents are submitted \u2013 for declarations assigned to the green channel (no customs control);<\/pee><\/li>\n<li><pee>4 to 8 (working) hours after the complete documents are submitted \u2013 for declarations assigned to the yellow channel (document check);<\/pee><\/li>\n<li><pee>8 to 72 (working) hours after the complete documents are submitted \u2013 for declarations assigned to the red channel (document and physical check).<\/pee><\/li>\n<\/ol>\n<pee>It may take longer when:<\/pee>\n<ul>\n<li><pee>the declaration has many items (types of goods);<\/pee><\/li>\n<li><pee>the documents are incomplete or contain errors;<\/pee><\/li>\n<li><pee>the goods are subject to checks by other authorities (for example phytosanitary, veterinary or conformity checks).<\/pee><\/li>\n<\/ul>\n<pee><em>Dectrans-Broker completes and submits your customs declaration as quickly as possible.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">When can goods be cleared? Is urgent clearance possible (weekends, public holidays)?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Border customs posts work 24\/7, every day of the week. Inland customs posts accept and process declarations only Monday to Friday (except public holidays), from 8:00 to 17:00.<\/pee><pee>If needed, you can request clearance outside these hours, even on weekends and public holidays. To do so, an application in a special format is submitted to the customs office in advance; if it is approved, the customs officer can accept the declaration and examine the goods and documents outside standard working hours. The officer&#8217;s work outside standard hours is charged extra at MDL 500 per hour per customs declaration.<\/pee><pee><em>Dectrans-Broker works on the schedule that suits clients best and can complete and submit your declaration at any hour, on any day.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Where do I make the bank transfer to pay import duties?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Bank details for paying import\/export duties<!\u2013- [et_pb_br_holder] -\u2013> \u2022 Import and export duties paid in advance (ECO code 518300)<!\u2013- [et_pb_br_holder] -\u2013> Beneficiary: Ministry of Finance;<!\u2013- [et_pb_br_holder] -\u2013> Fiscal code: 1006601000037;<!\u2013- [et_pb_br_holder] -\u2013> Beneficiary&#8217;s service provider: Ministry of Finance \u2013 State Treasury;<!\u2013- [et_pb_br_holder] -\u2013> IBAN: MD77TRPAAA518300A01344AA.<\/pee><pee>Customs payers can pay import duties by bank transfer (including bank cards) to the treasury accounts of the Ministry of Finance. For payment by card or in cash, self-service cash-in terminals can be used.<!\u2013- [et_pb_br_holder] -\u2013> Businesses can also pay online through the Government Electronic Payment Service MPay: <a href=\"https:\/\/mpay.gov.md\" target=\"_blank\" rel=\"noopener\">https:\/\/mpay.gov.md<\/a>.<!\u2013- [et_pb_br_holder] -\u2013> Legal entities may pay in cash only the payment difference determined during clearance of imported goods.<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">After the customs declaration was validated, you found it needs to be amended. How is this done?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Under Art. 172(3) of the <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=154350&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Customs Code<\/a>, &#8220;<em>at the declarant&#8217;s request, within 4 years of the release of the goods, the customs declaration may be amended so that the declarant can comply with the obligations relating to placing the goods under the customs procedure concerned.<\/em>&#8220;<\/pee><pee>To do this, an application in a special format is prepared, with supporting documents attached. It is submitted to the customs office that processed the declaration.<\/pee><pee><em>Dectrans-Broker can help you prepare and submit the right set of documents to amend the customs declaration.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Can I get a refund of customs duty for goods already cleared without an EUR.1 certificate of origin?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Yes, if you meet all the required conditions:<\/pee>\n<ul>\n<li><pee>the goods are in fact of preferential origin (EU, Turkey, United Kingdom, CEFTA or Ukraine);<\/pee><\/li>\n<li><pee>you obtain an EUR.1 certificate of origin issued retrospectively (within 12 months of the export date at the latest);<\/pee><\/li>\n<li><pee>the goods can be physically presented to customs, or there is evidence that they are the goods for which the refund is claimed.<\/pee><\/li>\n<\/ul>\n<pee>To start the refund, an application in a special format is prepared, with supporting documents attached. It is submitted to the customs office that processed the declaration.<\/pee><pee><em>Dectrans-Broker can help you prepare and submit the right set of documents to get the customs duty refunded.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">What does &#8220;conditional release&#8221; mean and what obligations does it involve?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>&#8220;Conditional release&#8221; means the goods have been released for free circulation, but with some obligations you must meet. The goods leave the customs terminal, can be unloaded at the business and used as intended (including sold or consumed), even though <em>de facto<\/em> their clearance is not fully completed.<\/pee><pee>Typical examples:<\/pee><pee>&#8211; a missing document must be presented within the deadline set by customs (to confirm the customs value, tariff code or other customs data);<\/pee><pee>&#8211; payment of the calculated import duties is deferred;<\/pee><pee>&#8211; simplified declaration of goods (for example, entry in the declarant&#8217;s records).<\/pee><pee>With conditional release, the owner of the goods typically has to:<!\u2013- [et_pb_br_holder] -\u2013> \u25b8 Present the missing document within the deadline set by customs<!\u2013- [et_pb_br_holder] -\u2013> \u25b8 Pay the remaining duties, excise and VAT (once finally calculated)<!\u2013- [et_pb_br_holder] -\u2013> \u25b8 Provide a customs guarantee (cash or bank letter) for the difference in import duties<!\u2013- [et_pb_br_holder] -\u2013> \u25b8 Use the goods for their declared purpose.<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How can I find out in advance the customs requirements for my goods, especially which permits I need?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>a) The main practical tool is the TARIM portal, maintained and published on the Customs Service&#8217;s official website. For each tariff subheading, TARIM shows the applicable customs duties, anti-dumping duties, prohibitions, restrictions and non-tariff measures (exact references to the legal acts and the types of permits required at clearance, such as phytosanitary and veterinary certificates, environmental permits, notifications, etc.).<\/pee><pee>b) If classifying the goods is complex or there are doubts about the correct tariff code (on which the permit requirements depend directly), you can ask the Customs Service for a Binding Tariff Information decision.<\/pee><pee>c) All permits required at the border or when placing goods under a customs procedure are strictly regulated by Law No. 160\/2011 on regulating business activity through permits.<\/pee><pee><em>By consulting Dectrans Broker in advance, you can learn all the details you need to organise the import or export of your goods in good time.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Where can an individual clear their goods through customs?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>(a) When crossing the state border (border customs posts) \u2013 if you travel in person and carry goods in your personal luggage (by road, air, rail or water), you can declare them directly at the customs post at that border crossing (for example: Leu\u0219eni, Sculeni, Chi\u0219in\u0103u International Airport, Giurgiule\u0219ti, etc.).<\/pee><pee>(b) At inland customs posts, where goods not cleared at the border are declared. In these cases the goods travel under transit to the inland customs posts covering the individual&#8217;s place of residence or destination (for example, those under the Central Customs Office in Chi\u0219in\u0103u: Chi\u0219in\u0103u 1 \u2013 Industrial\u0103, Chi\u0219in\u0103u 2 \u2013 Cricova, Chi\u0219in\u0103u 3 \u2013 Petricani; or under the North or South customs offices).<\/pee><pee>(c) At post offices and express courier terminals, where international postal items are declared. If you ordered goods online or receive a parcel from abroad, you declare it at the Chi\u0219in\u0103u 4 (Post) customs post:<\/pee><pee>\u2013 for items received through \u00ce.S. &#8220;Po\u0219ta Moldovei&#8221; \u2013 at the post itself (Chi\u0219in\u0103u, 3 Pia\u021ba G\u0103rii St.);<\/pee><pee>\u2013 for items carried by express couriers (DHL, FedEx, UPS, etc.) \u2013 at these couriers&#8217; offices, where customs desks operate.<\/pee><pee><em>Dectrans Broker can help you with declaration and clearance at any customs post in the Republic of Moldova.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How can an individual clear a car through customs?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>When a car is imported, it can be declared by its owner, by a legally authorised person, or through a licensed customs broker.<\/pee><pee>Depending on the case, documents such as these may be required, as originals and copies:<\/pee><pee>\u2022 identity document;<\/pee><pee>\u2022 document confirming ownership of the car or the right to use it;<\/pee><pee>\u2022 power of attorney, if someone represents you;<\/pee><pee>\u2022 the car&#8217;s registration document.<\/pee><pee>The amount of import duties is determined individually, based on the car&#8217;s characteristics and value, including its age and engine capacity.<\/pee><pee>More information is available from the Individuals Section of the Central Customs Office, Chi\u0219in\u0103u, 205\/1 Industrial\u0103 St.<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How can I enter the Republic of Moldova temporarily with my foreign-registered car? Do I have to declare it?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Temporarily bringing in a foreign-registered car counts as placing it under the temporary admission procedure. This procedure applies under the conditions set by the Customs Code of the Republic of Moldova and its implementing acts.<\/pee><pee>For vehicles used privately, the general rule allows them to stay in the customs territory for up to 180 days, continuously or with breaks, within any 12 consecutive months, provided the applicable legal conditions are met.<\/pee><pee>The car must be identifiable and must not be modified except for normal wear and tear, and both the person and the car must meet all the conditions of customs legislation.<\/pee><pee>A foreign citizen holding a Moldovan residence permit does not automatically have the right to bring in a car under temporary admission without paying import duties.<\/pee><pee>The right and the applicable conditions depend on the person&#8217;s status, their place of residence, the car&#8217;s status and the legal basis for bringing it in. Import duties can be estimated in advance with various online calculators, for example: <a href=\"https:\/\/rapidasig.md\/informatii-utile\/accize-auto\" target=\"_blank\" rel=\"noopener\">https:\/\/rapidasig.md\/informatii-utile\/accize-auto<\/a>.<\/pee><pee>More official information is available from the Individuals Section of the Central Customs Office, Chi\u0219in\u0103u, 205\/1 Industrial\u0103 St., or by e-mail: <a href=\"mailto:andrei.plesca@customs.gov.md\">andrei.plesca@customs.gov.md<\/a><\/pee><pee><em>In each specific case, we recommend checking the conditions in advance, before bringing the car into the Republic of Moldova.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How can an individual clear a postal parcel through customs?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>An individual has two legal options:<\/pee><pee>(a) Directly, in person, at the customs post counter (with a paper traveller&#8217;s declaration or an oral declaration, where this is allowed). This applies only in some cases, such as declaring a traveller&#8217;s luggage or personal belongings.<\/pee><pee>(b) By submitting a customs declaration (in a special format), which is prepared and sent in the Customs Service&#8217;s electronic system. The accompanying documents (AWB, invoice, etc.) are attached to the declaration. In such cases we recommend using a customs representative (customs broker) with specialist knowledge in this field.<\/pee><pee>More information is available at the Post customs post of the Central Customs Office, Chi\u0219in\u0103u, 3 G\u0103rii St.<\/pee><pee>Phone numbers of the customs officers at this post:<\/pee>\n<div class=\"tw\">\n<table>\n<caption>Chi\u0219in\u0103u 4 customs post (inland, Post)<\/caption>\n<thead>\n<tr>\n<th>Unit<\/th>\n<th>Phone<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Head of post<\/td>\n<td class=\"ph\"><a href=\"tel:+37367904008\">067 904 008<\/a><\/td>\n<\/tr>\n<tr>\n<td>Po\u0219ta Moldovei sector, Transit\/Export subsector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367903816\">067 903 816<\/a><\/td>\n<\/tr>\n<tr>\n<td>Express Courier Company subsector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367906650\">067 906 650<\/a><\/td>\n<\/tr>\n<tr>\n<td>DHL sector \/ PLT Cargo sector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367906603\">067 906 603<\/a><\/td>\n<\/tr>\n<tr>\n<td>TNT\/FedEx sector \/ Midex Post sector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367903676\">067 903 676<\/a><\/td>\n<\/tr>\n<tr>\n<td>Po\u0219ta Moldovei sector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367903734\">067 903 734<\/a><\/td>\n<\/tr>\n<tr>\n<td>Logico Solutions \/ Fan Transportation \/ Unipost \/ Elit Post sectors<\/td>\n<td class=\"ph\"><a href=\"tel:+37367903924\">067 903 924<\/a><\/td>\n<\/tr>\n<tr>\n<td>Nova Poshta sector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367903856\">067 903 856<\/a><\/td>\n<\/tr>\n<tr>\n<td>One-stop shop sector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367904012\">067 904 012<\/a><\/td>\n<\/tr>\n<tr>\n<td>Rony Express Post \/ Best Post \/ Sofex Post \/ Shopping Colsalding sectors<\/td>\n<td class=\"ph\"><a href=\"tel:+37367904296\">067 904 296<\/a><\/td>\n<\/tr>\n<tr>\n<td>UPS sector<\/td>\n<td class=\"ph\"><a href=\"tel:+37367904548\">067 904 548<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/details>\n<details class=\"fq-g\">\n<summary><span class=\"gt\">Import procedures<\/span><span class=\"gn c-pj\">14 questions<\/span><span class=\"gn c-pf\">9 questions<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-b\">\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How is an import declaration made in the Republic of Moldova?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Imports into the Republic of Moldova are cleared by submitting an import customs declaration in the ASYCUDA World customs information system, run by the Customs Service. The process has several steps:<\/pee>\n<ul>\n<li><pee>preparing the set of accompanying documents;<\/pee><\/li>\n<li><pee>completion of the customs declaration by a licensed customs broker;<\/pee><\/li>\n<li><pee>paying import duties (taxes and fees) to the state budget;<\/pee><\/li>\n<li><pee>submitting the declaration, customs control and release of the goods.<\/pee><\/li>\n<\/ul>\n<pee><em>Dectrans-Broker SRL handles the entire clearance process \u2013 from the first consultation to the release of the goods, quickly and without red tape.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Where must I present the imported goods and submit the customs declaration?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>After entering the Republic of Moldova, you cannot take the goods straight to your warehouse. First they must be brought to a customs terminal.<\/pee><pee>The Customs Service strictly regulates the territorial competence of its units. The basic rule is set by <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=154302&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Customs Service Order No. 377-O of 09.10.2024<\/a> on designating customs posts for presenting and clearing goods: &#8220;<em>Goods brought into the customs territory of the Republic of Moldova are presented for clearance at the responsible customs post in the area where the consignee is located, during its working hours<\/em>&#8220;. The area covered by each customs post and their addresses are set by <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=131988&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Customs Service Order No. 212-O of 29.06.2022<\/a> on the territorial areas of the customs offices. For example, a company registered in Ocni\u021ba must submit its declaration at a customs post of the North Customs Office. The exact address of the post can be found in Customs Service Order No. 212-O of 29.06.2022 (Annex 2).<\/pee><pee><em>Dectrans-Broker SRL can represent you at any customs post, wherever it is located.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Which documents do I need to prepare to import goods?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Under point 639<sup>1<\/sup> of the Regulation implementing the Customs Code, approved by <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=150217&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Government Decision No. 92\/2023<\/a>, &#8220;<em>The customs declaration is submitted to the Customs Service together with the following supporting documents, which confirm the data in the declaration:<\/em><\/pee><pee><em>a) the invoice;<\/em><\/pee><pee><em>b) the transport documents;<\/em><\/pee><pee><em>c) the permits required for the release of the goods.<\/em>&#8220;<\/pee><pee>The recommended set of import documents includes:<\/pee>\n<ol type=\"1\">\n<li><pee>Commercial documents (contract, invoice and packing list)<\/pee><\/li>\n<li><pee>Transport documents (CMR for road transport, AWB for air or postal shipments, Bill of Lading for sea transport)<\/pee><\/li>\n<li><pee>Import permits (for example: phytosanitary certificate for goods of plant origin, veterinary certificate for goods of animal origin, import licences, import authorisations, etc.) from the list approved by <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=154340&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Law No. 160\/2011 on regulating business activity through permits<\/a><\/pee><\/li>\n<li><pee>Certificate of origin \u2013 if a reduced customs duty is claimed for goods from free trade areas (EUR.1 for goods from the EU, United Kingdom, Turkey, Ukraine and CEFTA countries; CT-1 for goods from the CIS, etc.)<\/pee><\/li>\n<\/ol>\n<pee>In addition, during customs control the customs authority may ask for further documents to check the tariff classification, customs value, origin of the goods or other details of the transaction.<\/pee><pee><em>Contact us before shipping to avoid your goods being held at the border.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How are taxes on imported goods calculated in the Republic of Moldova?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>The taxes calculated and paid on imported goods are called &#8220;<em>import duties<\/em>&#8220;. Their amount depends on the tariff code of the goods (HS Code) and the country of origin. On import, the following may apply:<\/pee>\n<ul>\n<li><pee>VAT \u2013 20% (standard rate), 8%, 5% or 0% (reduced rates) \u2013 in the cases set out in Art. 96 of the <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=155071&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Tax Code<\/a><\/pee><\/li>\n<li><pee>Excise duties \u2013 only in the cases and amounts set out in the annexes to Title IV of the <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=155071&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Tax Code<\/a><\/pee><\/li>\n<li><pee>Customs duty \u2013 from 0% to 40%, at the rates set out in the <a href=\"https:\/\/www.legis.md\/cautare\/getResults?doc_id=141553&amp;lang=ro\" target=\"_blank\" rel=\"noopener\">Combined Nomenclature of goods<\/a><\/pee><\/li>\n<\/ul>\n<pee>The Republic of Moldova has free trade agreements with the EU (DCFTA), the CIS, the United Kingdom and others, which can reduce or remove customs duty on imports if the goods come with the right proof of origin.<\/pee><pee><em>Dectrans-Broker can determine the tariff code and, based on it, calculate in advance the import duties you would pay on a planned import.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Are there import duty exemptions for equipment contributed to share capital? How do I obtain them?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Yes, such exemptions exist.<\/pee><pee>Equipment (fixed assets from chapters 84\u201390) contributed to share capital and used directly in production or services is exempt from VAT and customs duty (without the right to deduct). It is not exempt from excise duty.<\/pee><pee>Main conditions for the exemption:<\/pee><pee>&#8211; the equipment is bought from the company&#8217;s retained earnings or is an in-kind contribution by the founders;<\/pee><pee>&#8211; the equipment is officially included in the share capital (confirmed by a Public Services Agency decision);<\/pee><pee>&#8211; the equipment is used directly in business or production activity;<\/pee><pee>&#8211; the equipment is not sold or handed over for use for 3 years from the day of import.<\/pee><pee>If all conditions are met, an import customs declaration is submitted with the standard documents, plus some additional ones:<\/pee><pee>&#8211; a copy of the Public Services Agency decision on forming or increasing the share capital (certified or notarised);<\/pee><pee>&#8211; an expert&#8217;s valuation report on the fixed assets.<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">What is a tariff quota and when does it apply?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>A tariff quota is a limited quantity of goods that can be imported (or exported) at a reduced or zero customs duty. It is not an absolute limit! Goods imported above the quota (after the set quantity is used up) are not banned. But the normal (higher) customs duty applies to them.<\/pee><pee>In the Republic of Moldova, quotas apply both under national legislation and under free trade agreements (for example with the EU \u2013 DCFTA \u2013 or with Turkey) for sensitive products:<\/pee><pee>&#8211; sugar<\/pee><pee>&#8211; meat<\/pee><pee>&#8211; fruit (grapes, apples, plums, etc.)<\/pee><pee>&#8211; other agricultural products.<\/pee><pee>They are usually managed on a &#8220;first come, first served&#8221; basis.<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Can I recover the VAT paid on import?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Yes. Legal entities registered for VAT can deduct the VAT paid on import if the goods are intended for taxable activity. The VAT from the import customs declaration is reported in the periodic VAT return and offset against output VAT.<\/pee><pee>Key condition: the imported goods must be used in the company&#8217;s business activity, not for personal or non-taxable purposes.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">What happens if the invoice value differs from the real value of the goods?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>The invoice does not show the real value of the goods? Careful! This can become a serious customs problem.<\/pee><pee>On import, the customs value is in principle based on the price actually paid or payable, with the adjustments set out in the Customs Code (transport costs, insurance, etc.).<\/pee><pee>If customs finds that the declared value does not match reality, it can recalculate the customs value and, consequently, the import duties. Declaring a lower value can also lead to liability for breaching customs legislation.<\/pee><pee>The invoice must reflect the real transaction and be backed by documents.<\/pee><pee class=\"cta\"><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us for expert customs advice!<\/a><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How long is an EUR.1 certificate of origin valid?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Normally, an EUR.1 proof of origin is valid for four months from the date it is issued in the exporting country and must be submitted within that period to the customs authorities of the importing country.<\/pee><pee>Careful! After the deadline, the certificate can be accepted only if the late submission is due to exceptional circumstances.<\/pee><pee>If the goods reach the consignee more than 4 months after the EUR.1 was issued, it is no longer accepted at clearance and the buyer does not get the customs duty exemption. That is why the EUR.1 should be requested as close as possible to the actual shipping date.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Can an EU supplier make an origin declaration on the invoice?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Yes, a supplier (exporter) from the EU can make an origin declaration on the invoice. It is a legal instrument governed by the origin protocols of preferential trade agreements (including the Moldova\u2013EU DCFTA) and by the PEM Convention.<\/pee><pee>In practice, it confirms the preferential origin (so that the goods are not charged customs duty) by writing a special statement directly on the invoice, without obtaining any special documents from customs or other authorities. The statement reads as follows:<\/pee><pee><strong>English version<\/strong> (revised PEM rules, applied in EU\u2013Moldova trade since 2025):<\/pee><pee><em>The exporter of the products covered by this document (customs or competent governmental authority authorisation No &#8230;) declares that, except where otherwise clearly indicated, these products are of &#8230;&#8230; preferential origin.<\/em><\/pee><pee><em>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.. (Place and date)<\/em><\/pee><pee><em>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.. (Name and signature of the exporter)<\/em><\/pee><pee><strong>Romanian version:<\/strong><\/pee><pee><em>Exportatorul produselor care fac obiectul acestui document (autoriza\u021bia vamal\u0103 sau a autorit\u0103\u021bii guvernamentale competente nr. &#8230;) declar\u0103 c\u0103, except\u00eend cazul \u00een care \u00een mod expres este indicat altfel, aceste produse s\u00eent de origine preferen\u021bial\u0103 &#8230;&#8230; .<\/em><\/pee><pee><em>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.. (Locul \u0219i data)<\/em><\/pee><pee><em>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.. (Numele \u0219i semn\u0103tura exportatorului)<\/em><\/pee><pee>These conditions determine who can make it and how:<\/pee><pee>(a) Shipments up to EUR 6,000 \u2013 any EU exporter can make the origin declaration on the invoice, without prior registration, provided the total value of the shipment does not exceed EUR 6,000. The exporter must still hold documents proving the preferential origin of the products (supplier declarations, origin calculations, etc.).<\/pee><pee>(b) Shipments over EUR 6,000 \u2013 the EU exporter must be either an approved exporter (authorised by the national customs authority) or a registered exporter in the REX system. REX is a self-certification system in which registered businesses make origin declarations themselves. Registration is done with the competent authorities of the country of residence, and registered exporters are published on the EU REX website, where they can be checked.<\/pee><pee>The text of the declaration is standardised and appears in the origin protocols of each agreement. The wording varies slightly depending on the agreement. The declaration must be signed by hand, except by approved or REX exporters under certain agreements. It must state the origin criterion used and, where relevant, the cumulation applied.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Can payment of customs duties be deferred?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Yes, there are several legal ways to defer or change the payment deadline for import duties, governed by Customs Code No. 95\/2021 and Government Decision No. 92\/2023.<\/pee><pee>Note that import duties do not necessarily have to be paid at the time of import. The standard payment deadline is 10 days from notification of the customs debt (Art. 113(1) of the Customs Code) \u2013 that is, you can pay within 10 calendar days after the import declaration is validated. As an exception, for importers with AEO status the deadline can be extended to 30 days from notification.<\/pee><pee>In any case, deferral is possible only if a customs guarantee is provided for the unpaid import duties.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">My company is not registered for VAT. Do we have to pay VAT on import?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Yes, you have to pay VAT on import!<\/pee><pee>Even if your company is not registered for VAT, VAT on imported goods is always paid at customs. Importing goods is subject to VAT whether or not you are registered.<\/pee><pee>Despite its name, the status of &#8220;VAT non-payer&#8221; actually means that your company does not keep special records of the VAT it pays and therefore cannot show any deductible VAT.<\/pee><pee>On the other hand, simply importing goods does not oblige you to register for VAT.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PF PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How is the customs value of imported goods calculated?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>The customs value is calculated using the transaction value method (the main method): the price actually paid or payable for the goods, plus:<\/pee>\n<ul>\n<li><pee>transport costs to the border of the Republic of Moldova;<\/pee><\/li>\n<li><pee>insurance costs during transport;<\/pee><\/li>\n<li><pee>commissions and brokerage fees (if not included in the price).<\/pee><\/li>\n<\/ul>\n<pee>Customs duty and VAT are calculated on this adjusted customs value.<\/pee><pee>Besides the main method above, the law provides 5 alternative methods for determining the customs value.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How does Law No. 209 on waste affect the import procedure?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Law No. 209\/2016 on waste applies extended producer responsibility (EPR), which also covers importers placing packaged products on the market.<\/pee><pee>Among other things, this means:<!\u2013- [et_pb_br_holder] -\u2013> \u2022 registration in the List of producers \/ the &#8220;Waste Management&#8221; information system (Waste Management Directorate of the Environment Agency, tel. 022-820-790, website <a href=\"http:\/\/www.am.gov.md\" target=\"_blank\" rel=\"noopener\">am.gov.md<\/a>);<!\u2013- [et_pb_br_holder] -\u2013> \u2022 keeping records of the packaging quantities placed on the market;<!\u2013- [et_pb_br_holder] -\u2013> \u2022 joining a collective scheme or setting up an individual one.<!\u2013- [et_pb_br_holder] -\u2013> Compliance with these requirements is checked at import. If compliance is not confirmed, the import will not be allowed! So before importing, check not only the customs documents but also the documents confirming you meet your environmental obligations.<\/pee><\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/details>\n<details class=\"fq-g\">\n<summary><span class=\"gt\">Export procedures<\/span><span class=\"gn c-pj\">7 questions<\/span><span class=\"gn c-pf\">0 questions<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-b\">\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How is an export from the Republic of Moldova cleared?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Exports are cleared by submitting an export customs declaration in the ASYCUDA World system. The procedure includes:<\/pee>\n<ul>\n<li><pee>preparing the export documents (invoice, CMR, contract, certificate of origin);<\/pee><\/li>\n<li><pee>submitting the export customs declaration;<\/pee><\/li>\n<li><pee>customs control and export release;<\/pee><\/li>\n<li><pee>issuing proof of origin (EUR.1, CT-1, REX), if the consignee requests it.<\/pee><\/li>\n<\/ul>\n<pee><em>Dectrans-Broker can help you prepare all the documents needed to export from the Republic of Moldova.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">Where are exports from the Republic of Moldova cleared?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Exports from the Republic of Moldova are cleared by presenting the goods and submitting the customs declaration:<\/pee>\n<ul>\n<li><pee>at an inland customs post, with transit arranged to the border; or<\/pee><\/li>\n<li><pee>at a border customs post, without going through an inland customs terminal.<\/pee><\/li>\n<\/ul>\n<pee>The export does not have to be cleared at the exit border!<\/pee><pee>The inland post where the declaration is cleared and the post through which the goods actually leave the Republic of Moldova can be different.<\/pee><pee><em>Dectrans-Broker can help you clear your export at any customs post in the Republic of Moldova.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">What is an EUR.1 certificate and when is it needed?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>EUR.1 is a movement certificate that proves the preferential origin of products exported from the Republic of Moldova to the EU or other countries with preferential trade agreements.<\/pee><pee>The certificate allows the EU buyer to get reduced or zero customs duty on import under the free trade agreement. The Republic of Moldova currently has such agreements with the European Union, CEFTA, EFTA, Turkey, the United Kingdom and Ukraine.<\/pee><pee>The EUR.1 is pre-filled by the exporter and endorsed by the Moldovan Customs Service at the exporter&#8217;s request, based on proof of the origin of the goods.<\/pee><pee>More official information is available directly from the Customs Service head office at tel.: 022 574-131, 574-287, 574-158, 574-290, and from the Central Customs Office \u2013 tel.: 022-530-398, North Customs Office \u2013 tel.: 0231-31-128, South Customs Office \u2013 tel.: 0298-33-038.<\/pee><pee><em>Dectrans-Broker assists you at every stage of preparing the documents and obtaining the EUR.1 certificate.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How is an EUR.1 certificate obtained?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Steps to obtain an EUR.1 certificate:<\/pee>\n<ul>\n<li><pee>The exporter first asks the customs authority for EUR.1 certificate of origin forms<\/pee><\/li>\n<li><pee>The application for the certificate is filled in, together with the EUR.1 form itself, with the exporter&#8217;s and consignee&#8217;s details and a description of the goods<\/pee><\/li>\n<li><pee>The commercial invoice and the documents proving origin (supplier declarations, origin calculations, etc.) are attached<\/pee><\/li>\n<li><pee>The application with the supporting documents is submitted to the Origin of Goods Section of the export customs office, at the same time as the export declaration is submitted at the competent customs post<\/pee><\/li>\n<li><pee>The customs officer checks the preferential origin of the goods and applies the stamp and signature<\/pee><\/li>\n<li><pee>The original certificate goes to the buyer, and a copy stays with the exporter<\/pee><\/li>\n<li><pee>The exporter keeps copies of the documents on which the EUR.1 was requested and obtained for at least 3 years.<\/pee><\/li>\n<\/ul>\n<pee>The EUR.1 certificate is issued only for goods of preferential origin from the Republic of Moldova. Products without sufficient local processing are not eligible.<\/pee><pee><em>Dectrans-Broker can help you check in advance the criteria for proving preferential origin and prepare all the documents needed to obtain the EUR.1 certificate.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How is the temporary export of equipment for repair cleared?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Such operations are cleared under the outward processing customs procedure. This is a special procedure that requires:<!\u2013- [et_pb_br_holder] -\u2013> &#8211; obtaining an authorisation from the customs office in advance;<\/pee><pee>&#8211; clearing a temporary export declaration, stating the re-import deadline;<\/pee><pee>&#8211; returning the goods and submitting a re-import declaration. In this case, import duties are paid only on the cost of the repair (unless it was a warranty repair) and on new parts brought in with the equipment.<\/pee><pee><em>Dectrans-Broker helps you prepare the application and obtain the outward processing authorisation, and submits all the customs declarations the procedure requires.<\/em><\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">How does VAT refund on exports work?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Exports of goods (and services directly linked to them) are exempt from VAT with the right to deduct (0% rate).<\/pee><pee>What this means in practice:<\/pee><pee>&#8211; You issue the commercial invoice without VAT (or with 0% VAT).<\/pee><pee>&#8211; You do not charge VAT to the foreign customer.<\/pee><pee>&#8211; You keep the right to deduct the VAT paid on purchases related to the export.<\/pee><pee>&#8211; If deductible VAT &gt; output VAT, you can request a refund of the difference.<\/pee><pee>You export without charging the customer VAT, and recover the VAT you paid on your inputs. To request a refund, you must have deductible VAT, which means you need to be registered for VAT.<\/pee><\/div>\n<\/details>\n<\/div>\n<div class=\"it PJ\">\n<details class=\"fq-q\">\n<summary><span class=\"qt\">What is the repatriation mechanism and how does it work?<\/span><span class=\"x\" aria-hidden=\"true\">+<\/span><\/summary>\n<div class=\"fq-a\"><pee>Repatriation is the obligation to bring back to Moldova the money received from exports (or other foreign transactions).<\/pee><pee>This means that when you sell goods or provide services to a foreign partner, you must receive the money into accounts at banks in the Republic of Moldova within the legal deadline.<\/pee><pee>The main legal deadline is no more than 3 years from the shipping date (or from the due date, depending on the type of contract).<\/pee><pee>If the deadline is missed, a fine of 0.05% per day of the unrepatriated amount applies (but no more than 18% of the total). Compliance is checked by the State Tax Service.<\/pee><\/div>\n<\/details>\n<\/div>\n<pee class=\"fq-e e-pf\">There are no questions for individuals in this section. If you have a question, write to us.<\/pee><\/div>\n<\/details>\n<div class=\"fq-ask\"><pee>Did not find your answer? Ask us directly.<\/pee><a href=\"https:\/\/dectrans.md\/en\/contacts\/\">Contact us<\/a><\/div>\n<\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1122","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Frequently asked questions Answers about customs clearance, import and export Choose your client type: Legal entityIndividualFor legal entities: 30 questions.For individuals: 21 questions. Then open the area and the question you need. 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